InnerOut training facilitator with an industrial bakery team

About InnerOut

We exist to make great leadership the norm, not the exception.

InnerOut Training Solutions was founded on a simple belief: that when people grow, organisations grow. For over a decade, we have partnered with South Africa's leading companies to build the human capabilities that drive real results.

Who We Are

Our Story

InnerOut Training Solutions (Pty) Ltd was founded in 2003, drawing on more than 25 years of experience across the medical, pharmaceutical, laboratory, quality assurance, and manufacturing industries.

The company's founder began her career as a Medical Technologist in 1977 and went on to hold senior positions in laboratory management, quality assurance, pharmaceutical production, staff supervision, auditing, and regulatory compliance. Throughout her career, one theme remained constant: developing people, improving processes, and helping teams perform at their best.

This passion for people and development inspired the establishment of InnerOut Training Solutions. Since then, the company has provided customised skills development and training solutions to organisations, combining practical industry experience with an understanding of workplace learning.

Today, InnerOut Training Solutions offers hard and soft skills training, customised non-credit-bearing programmes, facilitation, assessment and moderation, learnership project management, training needs analysis, course and assessment development, QMS development, and support with QCTO accreditation.

At its heart, InnerOut Training Solutions was founded on the belief that meaningful development starts from within — empowering people with the knowledge, skills and confidence to create lasting change in the workplace.

What We Stand For

Our Values

01

Outcomes first

We design backwards from the result you need, not forwards from a standard curriculum.

02

Practitioner-led

Every facilitator has lived the challenges they teach. No theory without experience.

03

Honest partnership

We'll tell you if a programme isn't the right fit. Long-term trust matters more than a short-term sale.

04

Continuous improvement

We measure, reflect, and refine. Every cohort makes the next one better.

The People Behind the Work

Meet the Team

Our team brings decades of combined experience across industry, skills development, training, assessment and moderation.

Shirley Holdsworth

Shirley Holdsworth

Founder & Managing Director

Shirley founded InnerOut Training Solutions in 2003, bringing more than 25 years of experience across the medical, pharmaceutical, laboratory, quality assurance, and manufacturing industries. Beginning her career as a Medical Technologist in 1977, she went on to hold senior roles in laboratory management, quality assurance, pharmaceutical production, staff supervision, auditing, and regulatory compliance. Her lifelong passion for developing people and improving processes led her to establish InnerOut, where she continues to drive meaningful, practical skills development for organisations across South Africa.

Medical Technologist (1977)
25+ years industry experience
Founder, InnerOut Training Solutions (2003)
Natalie Holdsworth

Natalie Holdsworth

Training & Administration Specialist

A versatile and experienced professional with a strong background in administration, client service, training and education. She has worked across insurance, healthcare and skills development, gaining experience in claims, office administration, learner support, SETA processes, training, assessment and moderation. She is organised, adaptable and confident in working with clients, learners and external stakeholders.

SETA processes & learner support
Assessment & moderation
Insurance, healthcare & skills development
Madoda Nyembezi

Madoda Nyembezi

ETD Practitioner & Meat Processing Specialist

An experienced Meat technician and ETD Practitioner with a National Certificate in Meat Processing (NQF Level 3, 129 credits). Skilled in slaughtering, de-boning, meat cutting, processing, packaging, stock control, HACCP, GMP, food safety and quality control. Since 2015, has also worked as a Facilitator, Assessor and Moderator, providing workplace training, assessments and learner support across the food manufacturing and retail sectors. Combines strong practical meat-processing expertise with extensive training and skills-development experience.

National Certificate: Meat Processing (NQF Level 3)
Facilitator, Assessor & Moderator (since 2015)
HACCP, GMP & food safety specialist

Accreditations & Affiliations

QCTO: Foodbev Seta: Accreditation Number (Meat Processing): 07-QCTO/SDP200625132816
QCTO: Foodbev Seta: Accreditation Number: 07-QCTO/SDP210525230942
QCTO: Foodbev Seta: Skills Programme Accreditation Number: 07-QCTO/SDP180326094103

Ready to work with us?

Let's talk about what your organisation needs and how we can help.

InnerOut Training Solutions

Empowering organisations through targeted soft skills and leadership development. Measurable outcomes. Lasting impact.

Contact

+27 82 683 1274shirley@iots.co.za
Unit 1, Ridgeview Office Park, 248 Kent Avenue, Ferndale, Randburg, 2194

© 2026 InnerOut Training Solutions. All rights reserved.

Develop Leaders. Build Teams. Drive Results.